Apple Devices Rank #1 in PC and Tablet Customer Satisfaction in 2020

Apple’s Macs and iPads continue to have the highest satisfaction score among PC and tablet makers in 2020, according to new data shared today by the American Customer Satisfaction Index. In the 2020 Household Appliance and Electronics Report, Apple earned an ACSI score of 82, a one point drop from the score that it earned […]

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Apple Continues to Top Overall Smartphone Customer Satisfaction Index

Apple’s iPhones continue to rank highest when it comes to customer satisfaction, according to new data shared today by the American Customer Satisfaction Index (ACSI). Apple held its top spot with a customer satisfaction rating of 82 out of 100, up one percent from 81 in 2019. Apple just edged out Samsung, which earned an […]

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Apple Devices Continue to Earn Highest Customer Satisfaction Score Among PC and Tablet Makers

Apple’s Macs and iPads had the highest customer satisfaction score among PC and tablet makers in 2019, according to new data released today by the American Customer Satisfaction Index. In the 2019 Household Appliance and Electronics Report, Apple earned an ACSI score of 83, the same score that it had in 2018. Apple’s overall satisfaction […]

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