Update 7:55 p.m.: Xbox Support says that the problem has been fixed a couple hours after being reported by the team. The team posted on Twitter that engineers identified the issue.
Our engineers have identified and fixed the issues surrounding Party Chat and matchmaking. We appreciate your reports. As always, we are here and listening. https://t.co/Vx7g81MEpl
— Xbox Support (@XboxSupport) March 21, 2020
Original story: The weekend is here, and with a global pandemic keeping the nation at home, it’s prime time for Xbox Live outages. Microsoft’s gaming network appears to be experiencing issues as of March 20, with reports of users unable to sign-in, play multiplayer titles, and access its suite of social features. It comes as Xbox Live sees increased usage amid the COVID-19 coronavirus, keeping users grounded at home.
Xbox Live remains a crucial backbone of Microsoft’s modern gaming lineup, deep-rooted into Xbox One, Xbox 360, Windows 10 PCs, and other devices. The ongoing outage appears to be impacting all platforms, limiting access to all online services. Microsoft has since acknowledged the issue, with work on a fix underway.
We are aware that users are experiencing issues with matchmaking, Party Chat, and Looking For Groups. Our engineers are working on fixing this now. We will keep you posted here when we have updates!
— Xbox Support (@XboxSupport) March 20, 2020
The outage limits the ability to access multiplayer matchmaking and select social features like Party Chat and Looking For Group search. We’re also seeing further-reaching issues, affecting the ability to access content via the integrated Microsoft Store. It follows an outage just five days prior, also knocking down essential Xbox Live services.
We’ll provide further updates as the situation develops.