Ubisoft’s latest maintenance for The Division 2 broke the game

Source: Ubisoft / Massive Entertainment

If you were hoping to sit down and relax with a little jaunt to Washington or New York in The Division 2 today, you’ll probably want to rethink your plans. After the regular weekly maintenance, an issue has occurred which it’s fair to say is a game-breaker.

Because many players can’t access their characters. And without that, you can’t play the game.

Ubisoft Support has acknowledged the issue:

The good news is that progress and any characters you’ve created, regular or hardcore, aren’t actually affected, in so much that they still exist and you won’t have to start over. So don’t delete any characters.

Once the fix is deployed everything should be back to normal and you can hop back into the game. As noted in the follow-up tweet above, if you did completely delete a character in the course of all this, you’ll need to hit them up to open up a ticket and try to get it back. For the rest of you, don’t touch that dial.