This is the year that Apple started listening to its fans (and critics)

If we told you that 2019 was the year that Apple really started listening to its users, would you believe it? You may have some reasons to.

Over the past few years, one of the most consistent criticisms of Apple is that it just doesn’t listen to its users. The company has long been accused of releasing “prosumer” devices instead of actual professional devices.


And while those criticisms may not be entirely true, many of Apple’s decisions this year prove that it isn’t ignorant of fan complaints. Here’s why 2019 will go down as the year that Apple really made fans happy.

Apple’s positive product and design changes

iPhone 11 Pro Battery
Fans wanted battery life. Apple gave them an iPhone with one of the best yet.

If you look at Apple’s track record throughout 2019, it seems pretty likely that the company is actively taking its customers’ feedback into consideration.

For evidence of that, just consider the following changes Apple made to its devices and product lineups.

  • Making battery life a priority. Battery life is important to pretty much all smartphone users. In the post-Batterygate era, making changes to battery performance is extremely important to Apple. And with the iPhone 11 and iPhone 11 Pro devices, it’s easy to see that battery life was at the top of the list of priorities.
  • Revamping the MacBook Pro. The MacBook Pro is one of the most important products in Apple’s Mac lineup but has recently been plagued by several issues — including the ill-fated butterfly keyboard and thermal performance. Apple has realized this. The 16-inch MacBook Pro is changing a lot of minds.
  • Lowering the iPhone 11’s price point. The iPhone XR was a step in the right direction. But the iPhone 11 provides flagship-level performance and features for even less than its predecessor. The 11 max pro provides users with powerful features when it comes to performance photography.
  • Giving desktop professionals what they want. For the longest time, it wasn’t clear whether Apple would hear comments from its professional customers for its Mac Pro refresh. Compared to the “trashcan” Mac Pro, it’s easy to see that the Mac Pro (and the Pro XDR Display) is obviously designed with professionals in mind.
  • Releasing crowd-pleasing devices. Many fans were hankering for an iPad mini lineup. This year, one arrived. People like AirPods, but have long asked for a noise-canceling and in-ear option. Then, the AirPods Pro dropped.
  • Not making big mistakes. Let’s not forget that Apple ended up canceling the highly anticipated AirPower charging mat. That isn’t a decision the company made lightly. It obviously knew that AirPower would have caused more headaches than it solved and made the decision accordingly.

What this could mean for the future

Magic Keyboard
Apple fixed its butterfly keyboard problem. And it’ll likely continue fixing common complaints that fans have.

Of course, you could technically attribute many of these changes and new products to the natural progression of Apple’s technology.

But consider that they all happened in the same year.

Once you do, it all starts seeming like less of a coincidence and more of the fact that Apple is listening.

All of this, of course, bodes well for fans of Apple. Apple fixed a lot of issues in 2019. But its design decisions this year also hint toward a brighter future for the company and its customers.

Take, for example, the fact that many of Apple’s new devices this year appear to prioritize function over form for the first time in years.

The iPhone 11 Pro and 16-inch MacBook Pro are slightly thicker and heavier than their predecessors. Releasing a MacBook Pro with a Magic Keyboard is also pretty much inadvertently admitting that the butterfly keyboard was a mistake.

While we don’t expect Apple to put a bunch of ports back onto its MacBook Pro anytime soon, that doesn’t mean the company isn’t going to start making more consumer-friendly choices.

It also doesn’t mean that the clean styling and signature aesthetic of the Jony Ive Apple is going away anytime soon. Even though Jony Ive has now left the company, Apple devices are undoubtedly going to continue being Apple devices.

But, ultimately, this year seems to suggest that Apple is willing to make changes for the good of its customers. That may sound obvious for a company. But it’s something that many critics of Apple seem to have forgotten over the years.

With even more product launches looming on the horizon, like an even lower-cost iPhone with an A13 and Magic Keyboard-equipped MacBooks, the future looks bright for Apple fans.

Here’s hoping for a better 2020 from Cupertino!!

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