Microsoft surrenders control over Windows 10 upgrades: What you need to know

Every few months, the Redmond, Wash. company switches up scheduling or support or something about Window 10, just to make sure everyone is paying attention. Earlier this month, Microsoft again reshaped Windows 10’s delivery. Or maybe the change wasn’t about disbursing updates, but about not distributing them. It all depends …

Windows 10 update (and retirement) calendar: Mark these dates

Microsoft’s shift to Windows-as-a-service (WaaS) for Windows 10 yielded a repetitive, predictable schedule of version release and support expiration dates for the operating system. In theory, anyway. In reality, Microsoft keeps rearranging, rejiggering and repositioning Windows 10’s support and update practices. Last year, Microsoft monkeyed with 10’s arrival and departure …

How AI is helping the help desk

Artificial intelligence (AI) and machine learning (ML) are turning up seemingly everywhere these days, and the IT support function is no exception. In fact, experts see AI in various forms becoming a key component of the help desk in the years to come. “Artificial cognition will, over the next three …

The Windows update dictionary Microsoft never wrote

All it took was one question. One question of 26 asked by Microsoft in a survey about experiences with Windows Update. That one question encapsulated the struggle Windows users deal with in updating and upgrading the operating system. What types of updates do you install? (Check all that apply.) That …

Outlook vs. Gmail: Which works better for business?

Some people will tell you that social media, chat platforms and videoconferencing have replaced email as the most important means of communication in the workplace. Don’t believe them. Email remains the lifeblood of business and will do so into the foreseeable future. When it comes to email in the business …

What Microsoft’s ‘full-Chromium’ Edge browser brings to the table

Nearly three months ago, Microsoft waved the browser white flag, saying it would scrap Edge’s original rendering engine and replace it with Blink, the engine that also powers Google’s Chrome. By going “full-Chromium,” Microsoft has upended its browser strategy in a way not seen since a disastrous decision in 2014 …

8 highly useful Slack bots for teams

Designed expressly for business environments, Slack helps co-workers collaborate in real time through its cloud-based chat interface. One of Slack’s strengths is that it allows the installation of third-party apps and bots to add features to the basic chat platform. [ Related: How to get the most out of Slack …

Head to head: Apple MacBook Air vs. Microsoft Surface Laptop 2 for Business

At a time when 2-in-1 tablets are coming of age in business, ultraslim laptops with traditional clamshell designs are staging a comeback with sales gains in an otherwise flat market, according to IDC. These systems deliver top performance in a thin, light, and sophisticated package. Once luxury items meant for …

Microsoft OneDrive cheat sheet

Microsoft’s cloud storage service, OneDrive, can back up your personal and work files online. It’s built into Windows 10. With it you can sync files on your Windows 10 PC to the cloud and to your other Windows PCs, smartphone or tablet (with the OneDrive app for Android or iOS installed …

Q&A: Chistina Care Health CIO talks up Apple’s Health Record app

On Dec. 12, Delaware-based Christiana Care Health System went live with Apple’s Health Record platform, enabling its patients to use the mobile app and gain real-time access on their iOS devices to information contained in their electronic health records (EHRs). The non-profit healthcare system is home to more than 260 …

Q&A: Christiana Care Health CIO talks up Apple’s Health Record app

On Dec. 12, Delaware-based Christiana Care Health System went live with Apple’s Health Record platform, enabling its patients to use the mobile app and gain real-time access on their iOS devices to information contained in their electronic health records (EHRs). The non-profit healthcare system is home to more than 260 doctors, …

These P2P blockchain-based services want your computer – and they’ll pay you

Utilizing blockchain’s decentralized architecture, smart contracts and cryptocurrency applications, an emerging ecosystem of start-ups is now offering to pay companies and consumers for their computers’ unused storage capacity and network bandwidth. The companies, which use blockchain’s peer-to-peer (P2P) architecture to deploy software to disparate computers or servers, then offer services …

6 tips for scaling up team collaboration tools

Collaboration in the enterprise is nothing new, but the myriad tools available to organizations today, from simple chat apps to full-blown project-management platforms, are creating new opportunities and challenges for IT leaders and end users alike. Unfortunately, the abundance of collaboration software has led many workers to feel a sense …

The difference between blockchain and a database explained

Blockchain distributed ledger technology (DLT) has been touted as the answer for just about every transactional issue facing the world today – from payment processing and supply chain tracking to digital identities and copyright protection. Databases, however, have been serving those same use cases for decades. They record how much …

Blockchain vs. a database: What’s the difference?

Blockchain distributed ledger technology (DLT) has been touted as the answer for just about every transactional issue facing the world today – from payment processing and supply chain tracking to digital identities and copyright protection. Databases, however, have been serving those same use cases for decades. They record how much …

Microsoft to stop providing Windows 10 ‘ready for business’ guidance

Microsoft plans to soon streamline its Windows 10 servicing jargon by eliminating a term that describes the first release phase of each feature upgrade. Critics say the change will leave commercial customers unsure about where the upgrade stands on stability and reliability. [ Related: How to clean up your Windows …

How AI is changing office suites

While composing an email, you see autocomplete suggestions that match your writing style. When you insert an image into a presentation, the software makes cropping and layout suggestions. If you forget to respond to an important message, it reappears at the top of your inbox with a reminder. Google’s …

CIOs, you’re doing blockchain wrong

IT leaders who’ve taken the plunge into blockchain are mainly deploying it in proofs-of-concept tests to address the same problems a conventional database could handle, according to research firm Gartner. Relying on a survey of consulting firms whose clients had deployed some form of blockchain, Gartner found that CIOs are …

Does Slack’s move to go public make it an acquisition target?

Slack announced last week that it is preparing for a public listing, capitalizing on huge growth in the six years since its launch. But could the popular workplace collaboration software company get acquired even before it hits the stock market? “The fact that Slack is heading for a stock market listing …