If you’re hitting a weird update loop with your Surface Pro X, you’re not alone. When attempting to install an update labeled as a “System Hardware Update” and dated June 15, Windows will prompt for a restart and fail to apply the update. Rather than presenting an error message, however, Windows continues to restart without issue and simply prompts you to restart again to apply the update in Windows Update.
Several Reddit users have reported seeing the issue so far. We’ve also been able to confirm the problem with two different Surface Pro X PCs enrolled in the Release Preview Insider channel. It’s unclear if it’s limited to Release Preview Insiders right now, but that appears likely.
If and when Microsoft provides an update on the issue, or if it resolves, we’ll update this post.