Samsung has signed its largest-ever mobile enterprise deal in the USA, the company revealed today. Samsung is helping Walmart “transform the retail associate experience” using mobile technologies, and is putting the rugged Galaxy XCover Pro in the hands of 740,000 Walmart store associates across the nation.
Samsung and Walmart began strategizing the latter company’s Connected Associate initiative in the spring of 2020 when Walmart stores “were busier than ever, and associates were working hard to ensure a safe shopping experience during the pandemic.” Walmart approached Samsung for a solution while Walmart Global Tech was developing a new app in-house for associates to “simplify daily tasks, serve customers, and plan for life outside of work“.
The Galaxy XCover Pro eliminates the need for separate home / work smartphones
Walmart’s software platform needed hardware, and this is where Samsung’s Galaxy XCover Pro came into play. Nearly a million Galaxy XCover Pro units got shipped to Walmart store associates in the USA, and all of these devices have been customized for the task.
Associates will be able to clock in and access schedules on the device. Furthermore, Samsung claims to have optimized the Galaxy XCover Pro’s camera to work seamlessly with Walmart’s barcode scanning process.
One of the benefits of using the Galaxy XCover Pro is that it can serve as a device for work and home. It can be used as a personal smartphone and enterprise solution thanks to the secure Samsung Knox platform that provides a separate work environment.
In addition, the Galaxy XCover Pro brings walkie talkie functionality to all Walmart employees through a dedicated push-to-talk button.