Microsoft explains accidental emails about deleting Teams organizations

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Microsoft Teams Android Install StoreSource: Daniel Rubino / Windows Central

Several people in charge of Microsoft Teams free organizations received an email about their organizations being deleted. The emails led to quite a bit of confusion and stress, but Microsoft has since clarified the issue. Microsoft accidentally sent out the emails and has no plans to delete active Teams free organizations.

Microsoft’s Sam Cosby explains what occurred in a Tech Community post. The problem stems from a new method implemented by Microsoft that deletes Teams free organizations that go unused over a 90-day period. A bug caused emails to go out to organizations that had been active.

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The bug has since been fixed, so organizations shouldn’t see any notifications about deletion unless they’re completely inactive. Only organizations that don’t have any sign-ins for 90 days will be deleted.

In an FAQ on the Tech Community post, Microsoft clarifies the state of Teams free organizations:

Will Teams Free still delete in the next few weeks?

No, as long as Teams has been in use in the past 90 days. While there are articles out there that have shown Teams Free Admins how to view their license ‘duration’, it’s been confirmed that once the fix goes live that any Teams Free orgs impacted with the above email will be ‘extended’ automatically and won’t have to worry about any data loss.

While completely inactive Teams free organizations will still be deleted, you shouldn’t have anything to worry about if your organization is active.

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