Best answer: Possibly, as of March 13, 2020, the Xbox service status page is suggesting some core services are down.
Xbox Live is down for some users on March 13, 2020
Microsoft has acknowledged ongoing issues affecting Xbox Live sign-ins. The outage has prevents Xbox One and Xbox 360 users from accessing installed games and apps.
“We’re aware that users are seeing issues signing into Xbox Live services. Our teams are looking into this issue. We will update you here but in the meantime, you can find updates on our status page. “Microsoft stated via the Xbox Support Twitter account.
You can keep an eye on the Xbox Live status over here.
How to fix Xbox One connection problems
When Xbox Live sign in comes back online, here’s how you can test your internet and reconnect. The black magic of networking leaves hundreds of possible causes, though some common troubleshooting steps could find your remedy.
While Xbox Live appears fully functional, the service may experience brief hiccups, even with regional snags affecting small groups of users. These outages often slip past unnoticed but could be the root of temporary problems. We advise restarting your Xbox One, which will reattempt a connection to Xbox Live.
If your Xbox One remains offline, your home networking setup could be facing issues. The Xbox One’s integrated connection testing tool helps diagnose any problems and provides guidance to a solution.
- Press the Xbox button to open the guide menu.
- Select Settings.
- Select All Settings.
- Select Network.
- Select the Network settings tile. Further Xbox Live status information can be found on-screen.
- Select Test network connection, located on the right-hand side of the screen.
Upon completion, your Xbox One will provide further details on your current connection setup. If connected to Xbox Live, your console is ready to go. However, if issues arise, the on-screen message will provide the next steps to a potential fix. For personal assistance, head over to Microsoft’s official Xbox Support portal.
Why does Xbox Live go down?
Microsoft seldom talks technicalities when Xbox Live goes down, often providing timely solutions and moving forward. While the cause is often unclear, Xbox Live can experience technical hiccups, high traffic during busy periods, or malicious distributed denial-of-service (DDoS) attacks hammering Microsoft servers. Redmond has teams working around the clock to ensure Xbox Live stability, and outages are natural with time.
That doesn’t make outages less frustrating, with recorded downtime seemingly on the rise in recent months. However, outages are often addressed with fast turnarounds and pose no security threat.