Final Fantasy XIV sales are being suspended, due to ongoing server and queue issues following the launch of the Endwalker expansion, Square Enix announced on Thursday. While existing players are not affected, no newcomers can buy Final Fantasy XIV Starter Edition or Complete Edition for the time being.
Square Enix is also extending the free time being offered to existing players by an additional 14 days, for a total of 21 free days for anyone that owns the full game and has an active subscription as of Dec. 21, 2021. Final Fantasy XIV grew massively to over 24 million players in the months leading up to the launch of Endwalker.
Square Enix has been working to set up additional servers to increase capacity for the new players however, ongoing challenges caused the pandemic have limited the available hardware.