Because IT touches the entire business, the projects can be large and complex. Despite the large projects they’re facing, only 23 percent of organizations use a project management tool, leaving over 50 percent of teams without the key performance indicators they need to effectively evaluate projects and processes. IT project management software helps companies stay on track with their project goals, identify bottlenecks quickly, and improve their project procedures overall.
Choosing IT Project Management Software
What Is IT Project Management?
IT project management is the process of planning, organizing, and monitoring a project to achieve the goals the stakeholders set. It usually involves breaking the project down into smaller tasks and assigning those to the appropriate team members. Then, using project management software, the project manager can track the progress each employee is making on their respective roles and quickly identify bottlenecks.
IT project management differs from traditional project management in that IT touches a larger portion of the business, meaning project managers have to be more cognizant of integrations, dependencies, and the addition of new technologies. Typically, the scope of the projects is also much larger because of the number of people involved in the change.
The Benefits of IT Project Management Software
IT project management software simplifies projects and offers several benefits to organizations that use it. Here are some of the advantages companies can expect.
Improved remote collaboration
With cloud-based IT project management tools, employees can share documents and files, comment on tasks, and work together to solve problems, even when they aren’t in the same office. Tagging capabilities allow stakeholders to pull in the right people and get their input quickly to keep the project moving. It also keeps all project communications in one easily accessible spot, so everyone has the same information.
Better budget tracking
With project management software, project managers have an easier time tracking all of the resources they’re using. Gantt charts display which tasks are assigned to which employees or contractors and how they’re progressing against the expected timeline. This helps project managers get more accurate cost estimates and make necessary adjustments to keep the project under budget.
Task assignments allow project managers to effectively delegate work while still being able to keep a close eye on its completion. Project management tools provide real-time updates and can send notifications to key stakeholders when a task runs past its deadline. If necessary, the project manager can then step in and find out what’s holding the task up and help the team resolve any issues.
Gantt charts and Kanban boards provide clearer workflows because every member of the team can see the tasks that make up the project and any dependencies that are in place. These charts also tell employees exactly what they’re responsible for and when it’s due. Project management tools also include visual workflow builders, allowing project managers to build the tasks they need in a way that makes sense for their team.
Reduction in bottlenecks
With clearer workflows, project managers can quickly identify delays in the project and keep the work from piling up. Additionally, project management software removes the need for a bunch of different meetings, which could delay the project and keep team members from their other responsibilities.
Compare the Top IT Project Management Tools of 2021
|Product||Resource Tracking||Artificial Intelligence||Sub-tasks|
- Very user-friendly with an intuitive UI
- Large library of APIs and integrations
- Roadmaps allow project managers to see all of the milestones in one place
- Licensing costs are fairly high, especially considering the number of open source tools on the market
- Some organizations face long load times
- Flat monthly fee simplifies budgeting
- Prioritizes the most important features to keep the workspace from becoming cluttered
- Can easily add clients to projects for no extra cost and without giving them visibility into other customers’ projects
- Have to pay yearly instead of monthly to get more storage space
- Doesn’t offer the same level of insight as true project management applications
- Offers both desktop and mobile apps along with a browser option
- Quick to implement and easy to use
- Multiple team members can work from one board
- Advanced features like time tracking require add-ons
- Can’t be used alone to manage large, complex projects
- Easy to track progress percentage for the project
- Simple to use and intuitive design
- Communication within tasks prevents information getting lost in emails
- No features for budget or resource tracking
- Paid versions are priced slightly higher than competitors
- User friendly with a robust set of features
- Organizations can manage tasks based on priority
- Allows companies to build their own rules and business processes
- The Gantt chart feature could use some improvement
- The price per user is very high, especially for the unlimited plan
- Provides a lot of the visibility leadership needs to make good decisions
- Intuitive and easy-to-use platform
- Offers flexibility in managing and prioritizing tasks and sub-tasks
- Doesn’t include some of the more advanced features like capacity planning or meeting management
- The archiving system can be difficult to navigate
- Helpful and responsive customer support
- Offers a lot of visibility into a project
- UI is customizable and very easy to learn
- Doesn’t offer the ability to break tasks down into sub-tasks
- Fairly expensive for the features it includes
How to Choose IT Project Management Software
Choosing IT project management software depends heavily on the type of processes you use for project management in your organization. For small, simple projects, you can probably get away with standalone tools and spreadsheets, but large and complex projects might require a full project management suite. Additionally, you’ll need to decide how much customization you need to create the workflows that will work for you. Test out free trials when they’re available to get a sense of how a project management tool will work for your business before signing a contract.