Apple Stores Will No Longer Offer ‘Delivery With Setup’ as Enjoy Files for Bankruptcy
Founded by Apple’s former retail chief Ron Johnson, Enjoy provided what it called a “commerce-at-home experience” with at-home delivery and setup of tech products. In select U.S. cities, customers ordering Apple products through Apple’s online store or the Apple Store app could choose “Delivery with Setup” during checkout and have an Enjoy employee deliver and set up the products at their home, free of charge.
In an earlier SEC filing, Enjoy said it would be pausing at-home delivery and setup of Apple products in the U.S. beginning July 1 in order to “focus on its business priorities.” Given the bankruptcy filing, the service may be permanently ended.
Johnson joined Apple as Senior Vice President of Retail Operations in 2000 and helped to pioneer the concept of the Apple Store and the Genius Bar. He left Apple in 2011 to become CEO of retail chain JCPenney, but the company struggled financially under his leadership and he was fired in 2013, one year before he founded Enjoy.
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