Apple Store’s Temperature Checks May Violate EU Privacy Rules, Says German Data Protection Office
A data protection agency in the German state of Hesse is concerned that Apple’s temperature checks on customers violate European Union privacy rules and has launched a probe, according to Bloomberg Law.
The Hessian data protection agency is working with other German data protection authorities, according to a spokesperson for the Hessian Data Protection Commissioner. There are no results yet from the probe, which is aiming to determine if temperature checks infringe on data protection rules.
Apple began reopening its retail stores in Germany on May 11 with a focus on Genius Bar service and support. Apple is requiring temperature checks, and limiting the number of customers who can be in the store at once to ensure appropriate social distancing.
The 15 stores in Germany are also operating on reduced hours for the time being, with Apple implementing additional measures like ensuring employee/customer interactions take place across tables and adding a relay system to deliver products to prevent employees from moving about the store.