Apple appears to have eliminated reviews from its online Apple Store, removing the options that customers previously had for both leaving reviews and viewing reviews.
Apple made the change over the weekend, and as of now, no products on the online store have reviews, so there’s no way to tell how customers liked a given product.
Items like the Apple Pencil and the Lightning to 3.5mm headphone jack had hundreds of reviews at the time they were removed, as noted by AppleInsider. For example, a Wayback Machine archive of the original Apple Pencil from November 16 had more than 300 reviews, many of which were negative.
At the current time, product listings have no Ratings & Reviews section and it’s not clear if Apple plans to return them, but it’s looking like the change was made deliberately since it expands to the online store in multiple countries.