Amid coronavirus, Samsung empowers business customers free of charge

As more businesses are being forced by the coronavirus (COVID-19) pandemic to keep their employees working from home, Samsung UK decided to offer its Remote Management Solution free of charge for the next six months. The platform allows Samsung’s digital signage customers to manage and monitor their displays remotely.Samsung Remote Management consists of MagicINFO. It’s essentially a platform that works with a company’s CRM (Customer Relationship Management) and lets digital signage customers manage hardware and software remotely. With MagicINFO, Samsung’s digital signage clients can update ads and messages without having to send employees on-site.The platform can detect over 40 hardware errors within a network and offers monitoring capabilities through an intuitive dashboard. It also lets administrators power hardware ON or OFF, control volume, push media including video files and company logos, and update the firmware remotely. Device statistics and diagnosing tools are par for the course. You can get an overview of this powerful tool in the video below.