Activision Blizzard is converting over 1,000 QA workers to full-time

Source: Carli Velocci / Windows Central

Update, April 7 (4:53 pm ET): Per Bloomberg, this won’t include any Raven QA who have been working to unionize.

Publisher Activision Blizzard is making a big step towards listening to complaints from works, particularly quality assurance (QA) testers.

According to Bloomberg journalist Jason Schreier, Activision Blizzard is converting 1,100 QA workers into full-time employees, with pay increased to at least $20 per hour. This comes as Raven Software QA employees have been seeking recognition as a union, ending a strike back on Jan. 22, 2022.

Activision Blizzard is also currently in the process of being acquired by Microsoft for almost $69 billion. The deal is currently slated to close at some time before June 2023, and will add Activision Blizzard as an Xbox first-party publisher alongside Xbox Game Studios and Bethesda Softworks.

“Across Activision Blizzard, we are bringing more content to players across our franchises than ever before,” an Activision Blizzard spokesperson confirmed to Windows Central. “As a result, we are refining how our teams work together to develop our games and deliver the best possible experiences for our players. We have ambitious plans for the future and our Quality Assurance (QA) team members are a critical part of our development efforts.”

“As Call of Duty evolves, we anticipate periods where the workload will fluctuate and exceed our expanded team’s bandwidth,” Head of Activision publishing Josh Taub wrote in an email to employees. “With this in mind, we’re adding extra support for our team from external partners. This is a long-standing studio and industry practice that will give us more flexibility and capacity to support the business needs and enable our internal teams to focus on the results that most impact our business.”

In an email to Blizzard Entertainment staff, head of Blizzard Mike Ybarra wrote that “Over the last 6 months, I’ve had the opportunity to listen and engage with members of our QA team and we’ve had several meetings where I outlined my philosophy about contract/full-time roles. I want to thank everyone who helped educate me and expressed their views on how we can make Blizzard the best player-focused game studio. We all know QA is integral to our success in ensuring the best possible gameplay experiences.”

Multiple Blizzard Entertainment games have been delayed in the last few months, including action role-playing game Diablo 4 and hero shooter Overwatch 2. Activision Blizzard recently noted attrition across its teams, with news related to the ongoing lawsuit making hiring more difficult.